Link: Guardian Unlimited Business | | Serial telephony.
Forget long-term customer loyalty: the best that mobile operators can hope for these days is a brief encounter, writes Mark Tran
I’m a regular reader of Mark Tran’s writing whenever I can. In this article he discusses a recent report concluding short term ‘episodic’ relationships are the way to go for mobile operators.
Article Sponsor:
Jakaraka on
Add New Comment
Thanks. Your comment is awaiting approval by a moderator.
Do you already have an account? Log in and claim this comment.
Add New Comment
Trackbacks