sh Link: SiliconRepublic.com: Ireland’s technology news service providing Irish tech news & analysis.
Cork County Council has completed the first phase of a project to establish a multimedia contact centre which it claims will improve services to the public. The center will enable citizens in the county to contact the council through a range of channels including phone, fax, email, SMS, web chat and internet self service.
Excellent, excellent. More governmental agencies will hopefully follow soon…
