Newcastle Council enters 21st Century with texting service
Link: Residents welcome system
Residents have welcomed a new £7,500 communications system which will allow them to register problems in their community via text message. Newcastle Borough Council has purchased an SMS text messaging system to make it easier for people to get in touch.
Mobile phone owners can simply tap out a message and text it directly to the council.
Finally 
a story about a British council actually using an ultra modern communications medium!
