A colleague of mine has been after some MSISDNs from Jersey Telecom for a little while. I recommended them last night, see. We used to use a ton of their services, via another supplier — and Jersey were always phenomenally reliable and fast.

So, after hunting around on www.jerseytelecom.com my colleague sent off six emails which bounced — sales@, info@, feedback@… then tried the contact form on the site which is apparently broken. Ooooh dear.

A sensible chap, he then looked up Bo Pinel, their Business Development Director. Bo would, one imagines, be contactable. Or at least his department.

Have a look at Bo’s profile here. Looks like a nice guy. He looks like a business development guy should look like — assertive, professional, smart, ready to help, capable.

Alas no contacts for Bo are given on his profile. Strange. So my colleague did the enterprising thing and wrote an email to bo.pinel@. Bounced. He’d got the format wrong. Dear me. He could have spent a few minutes trying b.pinel, or bpinel or all sorts of different formats, but ran out of steam.

He finally managed to get a contact address that he reckoned might reliably work from doing a domain lookup on their main address. Not good, eh? He fired off a mail to business.solutions@ at 11am this morning, got an autoresponse saying ‘thanks’ and now, well, that’s close of business — no response as yet.

Bit shabby, eh?

So, who should my colleague be speaking to? Anyone have any suggestions?

This entry was posted on Wednesday, August 16th, 2006 at 6:37 pm and is filed under Operators. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.