Holmes Place mobile strategy weighed, measured and founding wanting


Holmes Place Ad
Originally uploaded by ew4n.

August 31 (i.e. 2 weeks ago), LONDON – Holmes Place, the upmarket favourite gym brand of choice for stressed lawyers, traders and varied city workers, have a new gym opening up in the Bank area of London.

Your intrepid SMS Text News blogger saw the advert pictured on a building in Threadneedle Street (I think). As I walked by I stopped and took out the N90 and snapped the image.

Then, standing in the middle of the street, I knocked up a text message with INFO BANK, as instructed, and sent it to shortcode 84025 as instructed. I did so because I’d like to know more.

Igot a ‘we’ll be in touch’ automatic message and so far I heard nothing from them at all. That’s a rather unique business mobile marketing strategy, eh?

Now that I look back at the advert and in fairness to the Holmes Place know-nothing marketing team, the text says:

Text INFO + BANK to 84025

Critically, it doesn’t ACTUALLY say WHY I should do this, nor does it advertise the expected outcome.

My mismatched expectations at having received nothing are not the fault of Holmes Place. It’s my fault for assuming that the text service advertisement was an invitation for me to solicit information from them.

So, who’s running the Holmes Place mobile strategy (into the ground)? What aggregator owns the shortcode?

About Ewan

Ewan is Founder and Editor of Mobile Industry Review. He writes about a wide variety of industry issues and is usually active on Twitter most days. You can read more about him or reach him with these details.

  • http://blog.roam4free.ie/ Pat Phelan

    Hi
    You can check short codes @ http://www.icstis.org.uk
    This is what we know about the number you entered (84025).

    We have the following information about this number.

    * This is a text message service charged at premium rate. Content ranges from ringtones, jokes, games, tarot, chat and more. Call the content provider shown below for more details. This service costs will vary depending on the service that you subscribed to.
    * Click the following link for further information about premium rate text messages. More…

    We also have contact details for the company that provides this service. If you have any queries about it, please get in touch with them to find out more.

    2 Ergo Ltd
    St Marys Chambers
    Haslingdon Road
    Rawtenstall
    Lancashire
    BB4 6QX
    01706 221777

  • Jim Black

    More a failure in marketing full stopthan mobile channel alone I think. Had the same experience recently when I sent an email to a property developer who had a sign outside the new build. Still waiting……

  • http://www.itagg.com steve procter

    what the hell does INFO + BANK mean? text these two words seperated by a plus symbol, or text the word info followed by a space then the word bank. or what!?

    I am getting sick and tired of seeing campaigns put together but 3 year olds from their back bedroom. Not understanding how to create the correct instructions and not knowing how to explain to the client how best to handle the responses. Although even a 3 year old could surely explain that when you get an enquiry you reply to it – so Holmes Place must take some blame for this!

    There are clearly many mobile marketing/solutions companies that need to sort themselves out as they’re giving us all a bad name and will make many people see ads like this in the future and ignore them because “well it never worked last time I tried responding to one”.

    sort it!!

    steve/itagg

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