Just do a search on this blog for ‘fresh mobile’ and you’ll get some indication as to the fun I’ve been having trying to get my Carphone Warehouse Fresh Mobile sim card working. Gave up quite a while ago. I couldn’t understand just why their online service continually had a ‘temporary error’.
Well, turns out that it’s not just me — thanks to all who’ve been posting. Check out the comments on this post — Norma’s one, added today, reads:
I completely agree why should we pay to get our balance. Also my biggest moan is that you cannot use Fresh to roam. It says in the handbook that it would be available from last Nov. Now I’m told it won’t ever be available, the only reason I got this Fresh was to be able to use abroad.
They tell lies.
Also have tried to save 10% by topping up on internet. Have now GIVEN UP.
Keeps saying there is a temporary error.
Total arse.
I too have not been able to use it abroad despite being told that this service was coming.I was told lies too!!!
Alan
I’ve been trying to get my number which was successfully ported over to freshmobile working since Dec 2006! Freshmobile.co.uk don’t deserve to have a telecoms licence.
Nick, I ported a number from easymobile to Fresh. easymob were good as gold and ported it within a day or so. The Fresh ‘lost it’ and i was passed from pillar to post between usuless customer services and technical. Every new person i spoke to gave me a new story.
A months later, after daily calls, it finally worked. DId they ever ring back like promised? No. Did they reply to letter? No.
F*** them – i’m porting out again. Hope it’s hassle free!
Please define “shit”? I firmly believe there are 4 other operators competing for this title.
Oh sorry, I thought you said Operators rather than virtual operators!!
steve/itagg.com
I heard that the guy who runs the carphone warhouse Charles Dung-stone actually refuses to use a mobile on the grounds that they fry your brains yet he is happy to sell millions of them to unwitting customers like me….. Bad show mr Dung-stone! Bad show! Thats probably why you never get a reply to the support line… he’s too scared to pick up the friggin phone in case it singes that thing on his head that looks like it’s been reclaimed from the shower grate….
Kofte