Skype blame Microsoft for three day outage

Link: Patch Tuesday update triggered Skype outage | The Register

According to The Register, Skype are busy this morning blaming Microsoft for their recent major outage. The reason? Too many people logged out and in again.

Apparently it all started going wrong following Microsoft’s “Patch Tuesday”, which, like most of the monthly Windows Updates, required a reboot. But apparently this particular set of updates toppled Skype by the sheer number of people simultaneously rebooting their PCs. Hmm..

In a system update, Skype said:” The abnormally high number of restarts affected Skype’s network resources. This caused a flood of log-in requests, which, combined with the lack of peer-to-peer network resources, prompted a chain reaction that had a critical impact.

“Normally Skype’s peer-to-peer network has an inbuilt ability to self-heal, however, this event revealed a previously unseen software bug within the network resource allocation algorithm which prevented the self-healing function from working quickly. Regrettably, as a result of this disruption, Skype was unavailable to the majority of its users for approximately two days,” it added.

My response? B*llocks. Absolutely total  rubbish. Ewan would say ‘arse’ at this point I’m sure.

  • http://blogs.hillandknowlton.com/blogs/arcade/ Dom Pannell

    Hmmm:

    Hello dompannell

    You may or may not know but last week Skype wasn’t available for a
    couple of days. There were a number of reasons for this and I am
    delighted to say that the problem is now well and truly sorted and
    everything is back to normal. For those of you who tried to use Skype
    during that time but couldn’t, we’re very sorry. For those of you who
    didn’t try to use Skype – well thankfully you were not affected but we
    want to reassure everyone that Skype is now working happily and the
    problem is fixed.

    We know we have many faithful users out there who give us feedback
    (good and bad) on what we’re doing as a company. The Skype community
    makes us what we are. Without you, our users, we simply wouldn’t
    exist. We’ve helped people stay in touch with their friends and
    family over the past four years without any massive hitch and we want
    it to stay that way.

    When the unexpected happens, it’s important to remember the people who
    stuck behind us and whose loyalty humbled us. I want to thank
    everyone for their support, patience and being part of the Skype
    community. And for those of you who missed out on using Skype last
    week – I want to especially thank you as well.

    As a goodwill gesture to all you faithful Skype Pro, Skype Unlimited,
    SkypeIn or Skype Voicemail customers, we’re adding an additional seven
    days to your current subscription, free of charge. And even if you
    didn’t miss out on using Skype last week – you can still have a week
    free on Skype, on the house!

    So please enjoy it, call your loved ones, friends, family and
    colleagues and thanks again.

    Talk soon,
    The people at Skype

  • Pingback: SMS Text News » Archives » 60 hour Skype outage = 7 day subscription extension

  • Pingback: mrandmrsmobile » Blog Archive » 60 hour Skype outage = 7 day subscription extension

Powered by WordPress. Designed by Woo Themes

Real Time Web Analytics